A good leader knows that it is important that these conflicts are addressed and not dismissed, as it is almost always likely to make the situation worse. It results in unnecessary stress and negative team behaviour. Confrontation is not pleasant but the results will be a more efficient and organized team.
Some ways in solving team conflicts include:
- Actively Listen - it is vital to discuss the conflict in order to resolve it. Understand the issues being raised; it is sometimes difficult to understand the issue unless it is heard from a different point of view
- Cooperate and Compromise - in order to move forward as a team, it is important to try and resolve the conflict by presenting possible solutions that are fair for both parties. This may involve brainstorming and problem solving sessions. In order for the task at hand to be completed, there needs to be cooperation
- COMMUNICATION - this is absolutely vital for any relationship to grow. Open communication leads to a positive work environment and results in the company or business to grow and flourish. Small business owners sometimes do not put enough emphasis on communication skills resulting in the company to go bankrupt. Open lines of communication are the key to success in any business
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